- Due to the wide variety of facilities we serve, commercial properties most often require a member of our team to physically inspect the area(s) of concern whenever possible. If this is not an option due to security, distance, accessibility or any other specific circumstance, we are often able to work with photos and mechanical drawings to outline the scope of work, develop a proposal or bid, and plan the execution of the work.
- Once the project has been evaluated, a detailed proposal for services will be provided outlining the scope, timeline, and the cost for the work performed.
- Once the proposal has been accepted or bid awarded, work will be scheduled based on the parameters outlined in the proposal (after-hours or weekend work, strict completion timelines, phased completion, etc.).
- If service was scheduled well in advance, a member of our team will reach out to confirm that the scheduled timeline is still acceptable just prior to the start of service.
- At the start of service, our team will arrive onsite in Air Quality Systems vehicles. The size of the crew assigned to the project will be dependent upon the scope of work and the expected timeline for completion.
- The crew will complete all work designated in the scope within the specified timeline for completion. The size of the team assigned to the project may vary to ensure the agreed upon timeline is met.
- Once all work outlined in the scope has been completed, a detailed picture report will be provided along with the invoice.
Process
Commercial Process
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From start to finish, our team will provide the care and attention your home deserves! Learn more about what to expect during your HVAC system and air duct cleaning service.
Residential Process
- On the day of service, our technicians will arrive at your home in an Air Quality Systems box truck. They will introduce themselves and perform a walkthrough, locating the air handler unit(s) and assessing the duct layout.
- The junior technician will place protective coverings as needed to protect floors, furniture and belongings during the cleaning.
- The team will unload and stage the equipment and disconnect power to the HVAC system.
- The lead technician will then create an access point and connect the large, specialized vacuum system to the main supply line.
- Once that area of the system is under negative pressure, the lead technician will use compressed air with specialized “whip” attachments and nozzles to agitate all of the debris inside the ductwork, loosening it to be collected by the vacuum.
- The technician will repeat this process for the ductwork on the return side of the system as well as any additional systems.
- During this process, the junior technician will carefully remove each vent, register, and grille for wet cleaning. If any vent is glued, painted or caulked in place such that removal would likely cause damage, it will be cleaned in place, and the duct line serving that vent will be cleaned using a reverse technique.
- The air handler unit will also be opened and cleaned, including the blower fan and the indoor evaporator coil. At this time, the technician will replace the filters in the unit if fresh ones are available for installation (recommended).
- Once each area of the system has been cleaned, the technician will restore power to the system and ensure that it returns to proper functioning.
- Before packing up, the team will complete a final walkthrough, offering a sample of the photos taken during the cleaning process and answering any questions.
